The Role
It's 8 months fixed term role.
As a Senior Account Manager, you will be responsible for the relationship development, new product adoption and diversification and associated revenue growth for a portfolio of SEEK's Mid - Market Recruiter Accounts across Queensland. This role requires you to be the voice of the customer, leveraging significant cross functional collaboration to ensure the client's challenges and opportunities are effectively articulated and serviced.
Key Responsibilities
Be responsible for the client's product and service experience with SEEK resulting in revenue contribution.
Develop and execute growth sales tactics and strategies, including evolving SEEK's value proposition for this customer tier, understanding and mitigating competitive threats and driving customer retention and growth
Deliver recruiter segment goals and targets across product adoption, revenue growth, client thought leadership events and customer experience metrics, eg: SAM tier targets, KPIs, incentives.
Understand the competitor landscape and direction - including products, value proposition and commercial offering, and feeding this back through voice of customer initiatives and communication channels.
Identify opportunities to develop and grow revenue throughout, whilst seeking to improve the client experience.
Drive quarterly portfolio plans to ensure achievement of all quarterly targets and KPIs
Maintain and update company CRM system with all sales activities and company details.
Undertake customer research to lead to a solution engagement plan, regularly kept up to date




Solution development for each of these customers, providing feedback into SEEK's product and strategy team where customisation is needed
The Team
You would work closely with a National team of Senior Account Manager's reporting into the National Sales Manager - Recruiter.
Essential Qualifications, Skills and Experience
Proven experience in developing and growing solution sales relationships
Highly effective Sales and Account Management skills
Proven track record in driving revenue growth
Ability to build rapport & trust
Proactive approach to account planning to drive structure and governance across portfolio
Demonstrated ability to manage and leverage cross functional stakeholders to support client's needs
Ability to gather and understand customer insights and make recommendations
Solid experience in consulting and solution sales
Experience representing the "voice of the customer" back into a product and marketing organisation.
Experience with a digital product is valuable
Solid complex solution selling experience
Highly effective commercial acumen, analytical, and problem-solving skills
Other Qualifications, Skills and Experience




A solid track record and understanding of the Recruitment Industry and end to end recruitment process
Exceptional influencing, communication, and negotiation skills within and outside the organisation
Demonstrated ability to be versatile and adapt quickly and positively in a constantly changing environment
Demonstrated ability to work as part of a team and contribute positively and proactively to the wider segment.
Ability to work autonomously with high levels of self-motivation whilst collaborating to deliver agreed outcomes.
About SEEK
At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.
We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us. Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.
For this role, only those with eligible right to work will be considered.
We will not be responsible for any associated fees.
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📌 Senior Account Manager (Queensland)
🏢 SEEK
📍 Queensland