Job Description
Security Officer – Full-Time / Part-Time / Casual
Location: West End
Industry: Retail
Millennium Services Group is one of Australia and New Zealand's leading providers of integrated property services, delivering cleaning, security, maintenance, and facilities management solutions.
For more than 20 years, we have been committed to making places and spaces better for people—underpinned by a strong safety-first culture.
We are currently seeking professional and reliable Security Officer/s to join our team at one of our retail sites.
This is an excellent opportunity to work with a reputable organisation that values professionalism, safety, and service excellence.
About The Role
As a Security Officer, you will be responsible for maintaining a protected and secure environment while delivering a high standard of customer service.
This role involves a mix of patrols, incident response, and client-facing duties.
Positions available: Full-Time, Part-Time, Casual
Potential earnings / Award Level 2
Shifts: Weekday and weekend | Day and night shifts
Key Responsibilities
Conduct regular foot patrols across the shopping centre
Maintain a strong and visible security presence
Deliver excellent customer service to tenants, retailers, and visitors
Monitor and respond to incidents, alarms, and emergencies




Use effective communication and de-escalation techniques to manage conflict
Handle challenging situations professionally and respectfully
Support operations during busy periods and community events
Identify, report, and respond to hazards and security risks
Complete incident reports and liaise with management and emergency services
Stay physically fit and able to walk for extended periods and respond quickly when needed
About You
To be successful in this role, you will have:
A valid Security Licence
Current First Aid and CPR certification
Previous Security experience (retail experience highly regarded)
Availability to work day/night and weekday/weekend shifts
Physically fit and able to walk for extended periods and respond quickly when required
Ability to work independently and follow procedures
A reliable and punctual work history
Full Australian working rights
What We Offer
Employment with a well-established national organisation
Supportive team environment
Ongoing training and development opportunities
Career progression within the Millennium Services Group
Industry award rates
Millennium Services Group is an equal opportunity employer.
We value diversity and are committed to creating an inclusive workplace.

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📌 Security Officer (New South Wales)
🏢 Millennium Services Group
📍 New South Wales