Job Description
We are looking for a motivated and organised Rental Coordinator to join our Mackay branch on a 12-month fixed-term contract covering maternity leave, with the potential for ongoing opportunities. This role is responsible for supporting the efficient day-to-day operation of the rental department by coordinating equipment availability, hire administration, transport arrangements and customer communication. You will play a key role in ensuring our customers receive seamless forklift and access equipment rental solutions while supporting the overall success of the branch.
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Working closely with the rental, workshop and sales teams, you will help ensure equipment is available, maintained and delivered on time while providing outstanding service to our customers.
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In return, you'll enjoy great benefits , including 5 weeks of leave* and the option of a flexible 9-day fortnight. If you thrive in a team setting and enjoy a dynamic workplace, we'd love to hear from you!
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Key Responsibilities.
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In this role you will be responsible for the following.
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Manage on-hire and off-hire processes in line with customer requirements and company procedures to ensure a smooth rental experience.
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Ensure rental machines are available, prepared, and ready for timely transport to meet operational and customer needs.
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Check, review, and authorise transport and sub-hire invoices in accordance with internal processes.
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Maintain and update the rental availability report to ensure accurate visibility of equipment status.
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Monitor transport activity to ensure cost-effective operations and identify opportunities for improved efficiency.
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Review and optimise transport strategies to deliver timely and cost-efficient solutions for equipment movement.
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Support the growth of the rental fleet by responding to office-based enquiries and assisting in building the customer base.
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Coordinate workshop priorities in collaboration with workshop supervisors to meet both company and customer requirements.
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Liaise with sales representatives regarding upcoming equipment requirements and rental demand.
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Conduct regular stock takes of hire machines to ensure accurate inventory records and availability tracking.
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Qualifications and Experience.
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The successful candidate will ideally have the following qualifications and experience.
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Strong ability to prioritise tasks and manage multiple responsibilities in a fast-paced environment.
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Computer literate with confidence using systems and standard Microsoft Office applications.
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Motivated with a strong willingness to learn and develop new skills.
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Excellent written and verbal communication skills with the ability to engage across all levels of the business.
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Well-presented, organised,



and professional in approach at all times.
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Robust team player with a positive attitude and a consistent "can-do" approach.
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Ability to communicate effectively with internal teams, customers, and external stakeholders.
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At United we encourage a flexible and healthy work-life balance for all our employees. Join United today and enjoy:
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5 days anniversary leave on top of your 4 weeks.
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Flexibility to work with a monthly day off or a 9-day fortnight if you choose.
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Career Growth: Training, development, and opportunities to advance.
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Great Perks: United Rewards = employee discounts you'll actually use.
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Strong & Stable: Be part of a national company with a proven track record.
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This means more time to focus on the things that make you happy, or as we like to say, More time for U!
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Other benefits.
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You will also enjoy the following benefits.
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Access to United Rewards program.
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Access to our Employee Assistance Program (EAP).
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Employee referral program.
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Annual salary reviews.
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United uniforms.
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Onsite parking.
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100% Australian Owned.
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United is proud to be a family-owned Australian company.
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National Footprint.
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We have United branches located in every state and territory and growing.
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Work Flexibility.
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Choose to work a standard week, a 9-day fortnight or have a monthly day off.
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5 Weeks Leave.
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Earn an extra 5 days anniversary leave each year on top of your annual leave.
#J-*****-Ljbffr

📌 Rental Coordinator. (North Mackay)
🏢 United Forklift and Access Solutions
📍 North Mackay