Senior / Associate Director - Cultural Sector Insights and Strategy
Senior / Associate Director - Cultural Sector Insights and Strategy Melbourne, Aus $AUD *******,000 + super + bonus - (posted Apr *******)
Job Spec: This team believes in the power of culture as a force for good, with a strong focus on making a positive impact on society.
They partner with major national museums, galleries and cultural institutions to drive audience understanding, shape membership strategies, unlock growth and prove impact. They turn down projects that don't align with their core ethical values and foster a 'step forward' culture that embraces current ideas and initiative.
This is a strategic insights leadership role - leading client consulting across the ANZ market.
The Role
This is not a role purely focused on delivering research.
It's about stepping into the position of audience strategist and trusted advisor - someone who can move beyond research outputs to shape direction, challenge thinking and help clients make confident, future-facing decisions.
You'll lead relationships with some of the region's most influential cultural organisations, guiding them to think differently about their audiences, their growth and their impact.
Key Responsibilities
Lead senior client relationships, acting as a strategic partner and trusted counsel
Design and lead sophisticated quantitative research programmes - from bespoke trackers to complex ad hoc studies
Go beyond the data to synthesise insight, develop a clear point of view and translate findings into direction




Facilitate workshops and conversations that provoke thinking and influence decision-making at senior levels
Lead, mentor and elevate two direct reports - building their ability to think more strategically, not just execute research
Deliver compelling narratives through reports and presentations that land with impact
Proactively identify opportunities and shape what's next for clients.
What This Role Really Requires
You don't stop at 'what the research says' - you define what it means and what should happen next
You bring clarity, synthesis and a point of view, not just analysis
You're confident guiding clients through ambiguity and helping them make decisions
You can elevate thinking - both for clients and within your own team
What We're Looking For
A primarily quantitative research background, ideally with some exposure to qualitative approaches
Agency experience strongly preferred
Strong experience across customised research programmes
Advanced analytical thinking paired with strategic storytelling and synthesis
Ability to connect research outputs to commercial, cultural or organisational decisions
Experience managing or mentoring team members, with a focus on developing strategic capability
Comfortable operating at a senior level with clients - influencing, challenging and advising
Experience within arts and culture, membership, experience or loyalty sectors is beneficial, but not essential.
Why This Role Stands Out
About Resources Group
Resources Group's Diversity and Equality Policy ensures all applicants are considered on merit and ability, regardless of background.
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📌 Senior / Associate Director - Cultural Sector Insights And Strategy (Melbourne)
🏢 Resources Group
📍 Melbourne