Job Description
What are we offering you?
n
n
Port Melbourne location; FREE onsite parking provided!
n
Training commensurate with experience
n
Rewards & Recognition Program
n
Birthday Leave
n
Discounted health insurance with Medibank
n
Novated Leasing options
n
Lifestyle discounts with Woolworths, Coles, Avis, JB Hifi and 500+ other retailers
n
Access to our Employee Assistance Program
n
n
Who will you be working with?
n
Frauscher Sensor Technology (a Wabtec company) is the leading supplier of axle counter and train detection systems with 500+ employees globally in over 15 different locations. Its Australian office, based in Port Melbourne CBD, acts as the primary supply and support facility for the Australian and New Zealand territories.
n
How will you make a difference?
n
The Customer Fulfilment role is a diverse position combining customer service, order processing, commercial administration and general office coordination within a small and collaborative team. The role supports the day-to-day operation of the business through customer engagement, documentation management, travel and event coordination, financial administration and general business support. While also acting as a professional first point of contact for visitors and stakeholders, the primary focus of the role is ensuring efficient business operations and delivering a high level of support to both customers and internal teams.
n
Where is the position located?
n
Port Melbourne, Melbourne VIC
n
What will your typical day look like?
n
n
Take full ownership of assigned tasks, ensuring they are completed accurately, efficiently, and within required timeframes, with proactive follow-through.
n
Support financial administration tasks such as raising quotes, purchase orders, and invoices.
n
Provide administrative support to the Commercial and Compliance teams, contributing to the smooth operation of daily business activities.
n
Liaise with Head Office in Austria,



ensuring effective communication and coordination across locations.
n
Coordinate travel arrangements, including bookings, itineraries, and associated logistics.
n
Prepare management reports, presentations, and other business documentation as required.
n
Provide project support, including coordination, tracking progress, and managing communications.
n
Assist with the packing, dispatch, and tracking of goods and materials.
n
Maintain stock control and inventory management to ensure adequate supply levels.
n
Assist in the planning, coordination, and delivery of internal and external events.
n
Support the preparation of training materials and coordinate catering for meetings and training sessions.
n
Perform general administrative and ad‐hoc duties as required to support the wider team.
n
Provide reception support including meeting and greeting guests, handling incoming calls, coordinating meeting room bookings, and maintaining a tidy and organised reception area.
n
n
What do we want to know about you?
n
n
Experience in a similar role or dealing with customers is desirable.
n
Working knowledge of accounting systems such as XERO and ERP systems would be beneficial, but not essential.
n
Knowledge of MS Office including Word, Excel, Outlook and Powerpoint.
n
Strong interpersonal skills.
n
Ability to work independently with minimal supervision while managing multiple priorities.
n
Strong communication skills with the ability to engage effectively with stakeholders at all levels.
n
Highly organised with excellent multitasking and time management capabilities.
n
Adaptable and able to thrive in a energetic, team‐oriented environment.
n
n
Successful candidates will be required to complete background and criminal history check.
n
We're proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.
n
Need accommodation? Just let us know – we've got you.
#J-*****-Ljbffr

📌 Office Admin / Customer Service (Victoria)
🏢 Wabtec
📍 Victoria