Job Description
At Vara Aesthetics, we know that exceptional client experiences begin long before a treatment starts. The welcome a client receives, the way they're cared for, and the feeling they leave with are all just as important as the treatment itself.
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We're looking for a warm, organised and professional Receptionist / Client Experience Coordinator who genuinely loves people and takes pride in delivering five-star service.
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WHY YOU'LL LOVE WORKING WITH US
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Alternate Saturdays only
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Two-week Christmas closure annually
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Beautiful clinic environment
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Ongoing training and development
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Staff treatment and skincare benefits
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Career progression opportunities
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YOUR ROLE
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You'll be the first and last impression of the clinic and play a vital role in creating memorable experiences for every client.
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Welcome and assist clients on arrival
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Manage appointments and clinic schedules
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Handle phone, email and online enquiries
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Process payments and maintain client records
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Support retail skincare recommendations and sales
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Manage appointment confirmations and recalls
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Assist with clinic administration and daily operations
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Support social media and content creation activities
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ABOUT YOU
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Previous reception or customer service experience
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Outstanding communication skills
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Strong organisational ability
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Qualified presentation
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Excellent attention to detail
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Positive, can-do attitude
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Ability to multitask in a busy environment
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Passion for delivering exceptional service
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Highly desirable:
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Experience in aesthetics, beauty, wellness or medical clinics
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Retail sales experience
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Social media confidence and marketing skills
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Interest in skincare and aesthetics
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#J-*****-Ljbffr

📌 Client Experience Coordinator (Victoria)
🏢 Vara Aesthetics
📍 Victoria