Join an Established Sporting Brand in Western Australia
The Role
This is a hands-on account management role focused on building strong relationships with retailers, clubs, schools and commercial partners, identifying new business opportunities and delivering a high level of customer service throughout the sales and order lifecycle. As the key point of contact for WA retail accounts, you will be responsible for maintaining existing partnerships while driving sales growth and identifying opportunities to expand the business.
Key responsibilities include:
Manage and develop WA retail customer accounts
Build strong relationships with retailers, clubs, schools and commercial partners
Identify new sales and business development opportunities
Manage licensed product sales to customers, retailers and AFL clubs
Handle customer enquiries, quotations and orders
Manage stock, custom football and indent orders
Communicate stock availability, backorders and expected lead times
Work closely with the warehouse to prioritise orders and distribution
Conduct regular backorder reporting and customer follow-up
Coordinate sales returns, warranty claims, replacements and repairs through Sage System
Liaise with Accounts regarding payments, credits, account holds and stock release
Assist with Eastern States customer enquiries when required
About You
You will be an experienced Retail Account Manager who enjoys building relationships, growing accounts and providing excellent customer service.
Ideally, you will bring:
5+ years' experience in account management, sales or business development
Experience managing retail or consumer-facing accounts
A proven track record of revenue growth and customer retention
Strong commercial negotiation and account planning skills
Sound analytical, reporting and forecasting capabilities
Solid commercial and business acumen
A customer-focused and relationship-driven approach
A strategic, growth-focused mindset
Strong accountability and a results-driven attitude
Excellent communication, collaboration and influencing skills
If you are a proactive Account Manager who enjoys developing long-term customer relationships while driving commercial growth,
we would love to hear from you.
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