Promtel Australia Pty Ltd – Castle Hill NSW
Promtel Australia Pty Ltd is seeking a
Senior Warehouse Operator
to join our team at our Castle Hill, NSW facility. This is a full‐time position that offers an exciting opportunity to lead warehouse operations and contribute to the success of our 3PL warehousing, storage and distribution services. As a Senior Warehouse Operator, you will play a crucial role in ensuring the smooth running of our warehouse facilities, overseeing inventory management, coordinating logistics operations, and building a cohesive and efficient warehouse team. This position is integral to maintaining our high standards of efficiency, safety and customer satisfaction.
Key responsibilities
Overseeing and completing daily warehouse operations, including receiving, picking, packing and dispatching of goods
Managing inventory levels and conducting regular stock counts to ensure accuracy and availability
Operating warehouse equipment such as forklifts, high pickers and pallet jacks safely and efficiently
Coordinating with warehouse team to ensure timely and accurate order fulfilment
Acting as a go‐to, experienced presence on the floor - guiding, training and sharing best practice with the team
Maintaining warehouse organisation, cleanliness and safety standards in compliance with relevant regulations
Identifying and implementing process improvements to enhance warehouse efficiency and productivity
Maintaining integrity of our warehouse management system by recording warehouse activities and ensuring accurate records of inventory movements
Ensuring compliance with health and safety legislation and company policies
Troubleshooting operational issues and liaising with management to resolve problems promptly
What we're looking for
Someone who is looking to grow into a warehouse manager role and has an interest in robotics and automation
Minimum 5 years' experience in warehouse operations,



with at least 2 years in a supervisory or informal supervisory role
Demonstrated proficiency in operating warehouse equipment, including forklifts (high reach, double deep) and pallet handling equipment (relevant certifications required)
Strong knowledge of inventory management systems and warehouse management software
Proven leadership and team supervision skills with the ability to motivate and train staff
Excellent organisational and time management abilities
Strong attention to detail and accuracy in recording and managing inventory
Sound understanding of health and safety regulations relevant to warehouse environments
Physical fitness and ability to perform manual handling tasks daily
Problem‐solving skills and the ability to juggle competing priorities
Confidence to work independently, balanced with a genuine team‐player mindset
High school completion or equivalent qualification
Preferred: Experience in 3PL or manufacturing distribution sectors
What we offer
At Promtel Australia Pty Ltd, we are committed to providing a rewarding and supportive work environment.
We offer competitive remuneration packages commensurate with experience, opportunities for career progression within a growing organisation.
Our team benefits from a collaborative workplace culture that values safety, efficiency and employee wellbeing.
We encourage ongoing training to help you develop your skills and advance your career in the warehousing and logistics sector.
About us
Promtel Australia Pty Ltd is a respected provider of warehousing, storage and distribution solutions within the 3PL sector. We are committed to delivering high-quality services and maintaining strong partnerships with our clients through reliable, efficient and skilled operations. Our team is dedicated to innovation, safety and continuous improvement. We pride ourselves on creating a workplace where staff are valued, supported and empowered to contribute to our ongoing success.
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📌 Senior Warehouse Operator (New South Wales)
🏢 Promtel Australia
📍 New South Wales