Senior Medical Administration CoordinatorWestgate Medical Centre – Hoppers Crossing VICWestgate Medical Centre is a modern, busy general practice providing comprehensive healthcare services to our growing community.
We are committed to delivering outstanding patient care while supporting our clinicians with efficient systems and strong operational processes.We are seeking an experienced Senior Medical Administration Coordinator to join our team and play a key role in the day-to-day administration and operational support of our medical practice.Reporting directly to the Operations Director, you will ensure the smooth running of daily clinical administration while providing expert support in Medical Director, Pracsoft and Medicare processes.About UsWestgate Medical Centre is a modern, busy general practice providing comprehensive healthcare services to our growing community.
We are committed to delivering outstanding patient care while supporting our clinicians with effective systems and strong operational processes.We are seeking an experienced Senior Medical Administration Coordinator to join our team and play a key role in the day-to-day administration and operational support of our medical practice.Reporting directly to the Operations Director, you will ensure the smooth running of daily clinical administration while providing expert support in Medical Director,



Pracsoft and Medicare processes.About the RoleThis is a hands‐on operational position suited to someone with strong experience in general practice administration rather than business management.Key responsibilities include:Coordinate daily reception and front desk operationsSupport General Practitioners and clinical staffManage Medical Director and Pracsoft administrationConfigure appointment books and provider schedulesMedicare, DVA and billing administrationProcess Medicare claims and resolve rejected claimsMaintain PRODA and practice registrationsSupport accreditation activitiesMonitor recalls, reminders and results workflowsCoordinate new GP onboarding and system setupDevelop and improve administrative proceduresMaintain practice policies and operational documentationLiaise with pathology, radiology and other healthcare providersOrder medical and office suppliesAssist with staff training on practice systemsSupport quality improvement initiativesAbout YouTo be successful, you will have:Minimum 3 years' experience in a General PracticeAdvanced Medical Director Clinical and Pracsoft experienceExcellent understanding of Medicare billingExperience with PRODA and AIRKnowledge of DVA and chronic disease management billingStrong understanding of general practice workflowsUnderstanding of payroll and rostering systemsExcellent organisational skillsHigh attention to detailStrong communication skillsAbility to work independentlyStrong problem‐solving skillsIntermediate to advanced Microsoft Office skillsDesirable:Experience with accreditation (AGPAL or RACGP Standards)Experience onboarding doctors (VR, IMG etc)Quality improvement experienceWhat We OfferStable full‐time / Part‐Time positionSupportive leadership teamModern medical centreOpportunity to improve systems and processesProfessional development opportunitiesCompetitive salary based on experience
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📌 Senior Medical Administration Coordinator (Victoria)
🏢 Westgate Medical Centre
📍 Victoria