Senior Contact Centre Specialist – Genesys & Nuance (Hybrid) (Canberra)

Senior Contact Centre Specialist – Genesys & Nuance (Hybrid) (Canberra)

21 Aug
|
Optus
|
Canberra

21 Aug

Optus

Canberra

Optus is seeking a Senior Contact Centre Engineer to manage critical contact centre platforms for a Federal Government customer.
You will provide Level 2/3 support across voice, dialler, and analytics, troubleshoot complex issues, and drive improvements in an Agile/ITIL setting.Working with technologies such as Genesys Cloud CX/Engage and Nuance, you will collaborate with customers and vendors, ensure platform security and reliability, and participate in automation and knowledge sharing
#J-*****-Ljbffr

📌 Senior Contact Centre Specialist – Genesys & Nuance (Hybrid) (Canberra)
🏢 Optus
📍 Canberra

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

2026 Cardiology Clinical Trial Medical Officer (Geelong)

2026 Cardiology Clinical Trial Medical Officer (Geelong)

23 Aug
|
Geelong Careers
|
Geelong
  • 23 Aug
  • Geelong Careers
  • Geelong

Join the Geelong Cardiology Research Unit as a part time Research Medical Officer and play a key role in delivering high-quality clinical trials in cardiovascular disease. You will provide medical ca [...]

2 POSITIONS - Baker & Pastrycook or 2nd -4th year Apprentice (Wamberal)

2 POSITIONS - Baker & Pastrycook or 2nd -4th year Apprentice (Wamberal)

23 Aug
|
Not Just Cakes
|
Wamberal
  • 23 Aug
  • Not Just Cakes
  • Wamberal

Looking to expand our team - 2 Positions Available BAKER and PASTRYCOOK needed We are a family owned bakery with 3 outlets (Wamberal 2260, Bateau Bay 2261 and Kanwal 2259) on the Central Coast and w [...]

Subscribe to this job alert:

Get the latest job offers by email for: senior contact centre specialist – genesys & nuance (hybrid) (canberra) / canberra

A Grade Electrician (Melbourne)

A Grade Electrician (Melbourne)

23 Aug
|
Burbank Group
|
Melbourne
  • 23 Aug
  • Burbank Group
  • Melbourne

A Grade Electrician | $55/hr + Vehicle | Work-Life Balance Matters Dynamic Trade Solutions is looking for a qualified A Grade Electrician to join our Melbourne West team. If you're looking for consi [...]

Account Director, Public Sector - (Australia and New Zealand)

Account Director, Public Sector - (Australia and New Zealand)

23 Aug
|
TRM Labs
|
Australia
  • 23 Aug
  • TRM Labs
  • Australia

Build a Safer World. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illi [...]

Subscribe to this job alert:

Get the latest job offers by email for: senior contact centre specialist – genesys & nuance (hybrid) (canberra) / canberra