Proven experience as a Senior Business Analyst in Agile environments, with the ability to lead analysis activities and deliver outcomes in complex settingsStrong ServiceNow expertise, with hands‐on experience translating business needs into effective platform solutionsExcellent stakeholder engagement skills, with the ability to communicate and influence across all levels, including business, technical, and offshore teamsAbility to negotiate compromises with stakeholders at all levels.Confident facilitator and problem solver, able to analyse issues, identify impacts, and drive practical, value-focused solutionsSolid understanding of Agile delivery practices, tools (e.g. Jira, ServiceNow), and ways of working, with experience supporting team effectivenessHighly organised, with the ability to manage competing priorities, balance multiple deliverables, and maintain attention to detail in a fast-paced environmentCollaborative mindset with a solid focus on stakeholder service, continuous improvement, and delivering quality outcomeServiceNow certificationRelevant tertiary qualification in IT, Business, or related field
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📌 It Senior Business Analyst (Victoria)
🏢 MyChemist Retail Group
📍 Victoria