Senior Team LeadFull Time SalaryTopgolf Gold CoastNo matter the occasion or who you share it with, we believe every great time starts with play, is fueled by food and beverage, moved by music and made possible through community.
Topgolf Gold Coast features dozens of high-tech, climate-controlled hitting bays for year-round comfort, a chef inspired menu for year-round deliciousness and hundreds of Associates eager to help create the moments that matter.
With dozens of venues internationally, entertaining more than 13 million guests annually, Topgolf is truly everyone's game.We are committed to creating an inclusive workplace where everyone feels valued and respected.
We encourage candidates of all backgrounds, abilities, and experiences to apply.We believe in the unlimited Power of Play!
Let the good times roll!
We are all about bringing people together for a great time, and our Senior Team Leads are at the heart of making that happen.We're looking for a confident, energetic leader who loves hospitality, thrives in a fast-paced environment and knows how to bring out the best in their team.Perks & BenefitsCompassionate Wellbeing Team and access to our Employee Assistance Program with 24/7 supportFREE or 50% off bay hire50% off food and non-alcoholic beverages20% off apparel and retail itemsDiscounted bay hire for group eventsUnlimited FREE entry to all Village Roadshow Theme Parks, including Warner Bros.
Movie World, Wet'n'Wild, Paradise Country and Sea World, as well as discounts on food, beverage,



retail and animal experiencesEarn FREE theme park passes for family and friendsReceive discounts at over 65 major retailers through our Village Employee Benefits AppReward and recognition incentives and prizesExclusive and unique team member events and awardsFlexible schedulingOpportunity for professional development and internal training – we strive to grow our talent!
Key ResponsibilitiesLead the team to deliver best-in-class service and unforgettable guest experiencesBe a hands-on leader during shifts, supporting the team and keeping things running smoothlyCoach, develop and motivate Team Members while creating a positive and engaging workplaceTake responsibility for opening, closing and shift operationsEnsure our service, safety and operating standards are always on pointKeep an eye on guest satisfaction and jump in wherever needed to make things rightSupport other areas of the business including training, recruitment, inventory, facilities and marketingIdentify and report operational issues and help find solutionsWork closely with the wider leadership team to keep the venue running at its bestKey QualificationsResponsible Service of Alcohol CertificateLoves people and genuinely enjoys creating great guest experiencesHas previous leadership or hospitality experienceIs confident making decisions and taking charge of a shiftKnows how to coach and motivate a teamExcellent communication, time management and organisation skillsAbility to work in a fast-paced environmentAbility to work in extreme weather conditions for extended periods of timeAvailability to work a variety of shifts, including evenings, weekends and holidaysPhysically fit to lift, bend and stand for long periods of time, manoeuvring up and down stairsOur promise to you: a playful environment where you can make new friends.
A secure place where you can be your full self, every day.
To provide clear direction and tools to do your job.
An opportunity to learn and grow.
To listen and act when you speak up.
We will never stop improving.
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📌 Senior Team Lead (Gold Coast)
🏢 Village Roadshow
📍 Gold Coast