About Us:Direct Care Resources (DCR) is a leading care provider across Southeast Queensland, delivering high-quality Supported Independent Living, community access, and child protection services for over 28 years.Our commitment to participant care, safety, and wellbeing sits at the core of everything we do.
We pride ourselves on creating meaningful outcomes for individuals while fostering a culture built on teamwork, respect, trust, and integrity.About the Role:We are seeking an experienced and passionate Senior Manager – Care Planning & Practice to lead and support a team of care management professionals across child safety and disability services.This is a key leadership role responsible for ensuring the delivery of high-quality, compliant, and person-centred care outcomes, while driving operational performance and supporting complex case management.You will work closely with senior leadership, including the General Manager (Care Operations), to ensure best practice is implemented across the organisation.Please note: While our head office is based in Murarrie, this role will primarily support clients across the South-West region, and frequent travel to client homes will be required.Key ResponsibilitiesLead and mentor a team of Care Managers to achieve operational and care outcomesEnsure high-quality service delivery aligned with NDIS, child protection, and regulatory frameworksProvide guidance on complex case management across disability and child safety clientsMonitor performance, identify gaps, and implement continuous improvement strategiesManage financial and operational targets,



including budgets and resource allocationOversee recruitment, training, and workforce capability developmentEngage with families, stakeholders, and external agencies to ensure positive outcomesRepresent DCR in external forums, including tribunals (e.g. QCAT) where requiredEnsure compliance with HSQF, NDIS Practice Standards, and relevant legislationAbout YouTo be successful in this role, you will bring both leadership capability and strong clinical or care management experience.Essential:Bachelor's degree (or higher) in Community Services, Social Work, Human Services, Psychology, Nursing, Child Safety, Youth Work, or a related discipline.
Tertiary qualifications are a mandatory requirement for this position.Minimum 3 years' experience in care or case managementDemonstrated experience managing and leading a teamStrong working knowledge of at least one of the following:NDISChild ProtectionAged Care or Health CareProven ability to manage complex client needsExcellent stakeholder engagement and communication skillsRequirements (or willingness to obtain):Driver's licenceFirst Aid & CPRBlue CardNDIS Worker Screening CheckWhat We OfferCompetitive salary packageAdditional annual leave for on-call roster participationOpportunity to influence and lead high-impact care servicesSupportive leadership team and collaborative cultureCareer progression within a growing organisationWorking ConditionsFull-time role (Monday to Friday, 9:00am – 5:00pm)Some flexibility required to support operational needsParticipation in an after-hours on-call roster (rotational)Apply Now is removed from this refined description.Unlock job insightsHirer responsiveness Salary match Number of applicantsYour application will include the following questions:Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a case manager?
What's your expected annual base salary?
How much notice are you required to give your current employer?
Are you available to work public holidays?
Have you completed Bachelor's degree (or higher qualification) in Community Services, Social Work, Human Services, Psychology, Nursing, Child Safety, Youth Work, or a related field is mandatory for this position.Do you have previous Senior case manager or Case manager experience?
To help rapid track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.Featured jobsTherapeutic Care Manager - Ipswich RegionStrive Community CareLogan Central, Brisbane QLD27d agoTherapeutic Residential Youth WorkersProCare AustraliaSpringfield Lakes, Brisbane QLD7d agoCase Manager (Manager for Care Planning and Practice)
#J-*****-Ljbffr

📌 Senior Case Manager (Senior Mcpp) (Brisbane)
🏢 @
📍 Brisbane