Senior Desktop Support Lead — Windows & (Brisbane)

Senior Desktop Support Lead — Windows & (Brisbane)

21 Aug
|
Department of Customer Services, Open Data and Small and Family Business
|
Brisbane

21 Aug

Department of Customer Services, Open Data and Small and Family Business

Brisbane

Department of Customer Services, Open Data and Small and Family Business in Brisbane is seeking a Senior Desktop Support Officer to deliver end-user and device support across Windows, Office 365 and Intune.
You will resolve incidents, manage escalations in ServiceNow, and mentor junior staff in line with ITIL practices.In this hands-on leadership role you will drive service improvements, work with the Service Centre and Microsoft Support Services, and ensure governance and change processes are
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📌 Senior Desktop Support Lead — Windows & (Brisbane)
🏢 Department of Customer Services, Open Data and Small and Family Business
📍 Brisbane

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