We're seeking an experienced and driven Senior Workforce Planner to lead end-to-end labour supply chain execution across key fulfilment centre sites.This is a high-profile, newly created role at the heart of Amazon Australia's rapid operational growth.
As our network scales at pace, this is a rare opportunity to join at a pivotal moment and directly shape how we build and sustain the workforce behind it.This role blends strategic workforce planning with hands-on hiring event delivery, agency management and business partnership.
You will implement solutions that achieve business objectives, manage high volumes of work with minimal supervision, anticipate problems, and drive results in a fast-paced environment.The ideal candidate is equally comfortable analysing labor forecasts and conversion metrics as they are running large-scale new hiring events.
You will serve as a trusted advisor to site leadership and a key connector between HR, Operations, and external staffing partners.This role would be based at either the Bella Vista, Horsley Park, Eastern Creek or Moorebank Fulfillment Centre with travel required to various locations within your assigned region (up to 25%).
Key job responsibilitiesPartner with Operations and Finance leaders to align labour strategy, plans,



and mitigate riskMonitor labour market health and provide advanced insights into changes that will affect the businessManage and build strategies to optimise candidate cycle time, conversion rates, and applicant funnel metrics to benchmarkServe as the lead to pre-plan, execute, and audit Current Hiring Events (NHEs) based on labour projections to meet demand and fill on timeResponsible for onboarding and partnering with recruitment teams in hiring associates based on business forecastsManage labour supplier relationships, associated KPIs, delivery of standard work, and forecastingPartner with staffing agencies to leverage sourcing channels and develop talent communitiesDrive engagement initiatives: New Hire Buddy/mentoring programs, Voice of Employee, Round Tables, and Rewards & RecognitionDrive continuous improvement and innovation across WFS processesRequired experienceExperience with workforce planningExperience working with and influencing senior level stakeholdersExperience with analytical tools and ability to dive deep into metrics and reportingExperience in vendor managementExperience in technical support work, engineering, or an operations environmentKnowledge of Microsoft Office products and applications
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📌 Senior Workforce Planner (New South Wales)
🏢 Amazon
📍 New South Wales