About Us
Edition Electrical Contractors are an established and fast growing Electrical Contracting Company.
We specialise in property Maintenance, installations, emergency repairs and reactive/preventative maintenance within the commercial and domestic industries
The Role
We're looking for an Admin Assistant to join our operations team and become an integral part of how we manage jobs, communicate with customers, and keep our business running smoothly.
This is an entry-level role with real growth potential.
You'll work across multiple systems and directly support our customers, field team, operations manager and director.
This role will expand to 5 days once you have completed the initial training.
Who We're Looking For
We need someone who:
Is
genuinely enthusiastic
about joining a growing business and contributing to its success
Has a
strong work ethic
and takes pride in what they do
Sees this role as a
real career opportunity -
someone looking to learn, develop, and build a future with us
Is
proactive and engaged -
willing to take initiative and ask questions
Shows
reliability and commitment -
someone we can count on day in and day out
Brings
energy and positive attitude
to the team
Is
authentic,
we value real people with genuine ambition over polished LinkedIn profiles
If you're someone who's ready to roll up your sleeves, learn fast, and build a career in operations, we want to hear from you.
What You'll Be Doing
You will handle a mix of customer-facing and back-office work:
Reception & Customer Communication
Answer incoming calls from customers and agents
Book jobs and quotes for our technicians




Manage customer communications via Podium (our client management platform)
Provide job updates and handle customer inquiries
Job & Schedule Management
Coordinate technician schedules across jobs
Monitor field team progress and workload
Reschedule jobs when conflicts arise
Schedule parts pickups from suppliers
Update job statuses as work progresses in Simpro (our job management software)
Email & Administration
Triage and manage incoming emails
Raise work orders and quotes from customer requests
File and organize emails appropriately
Handle general admin tasks that keep the business moving
System Management
Record parts arrivals and manage supplier notifications
Add new suppliers to our system
Send customer confirmations via text
Update job information
Compliance
Ensure insurance documents and certificates are up to date
Provide insurance documentation to clients as required
Track and ensure all company vehicles are registered and compliant
Maintain compliance records and documentation
About You
Essential
Proficient with Microsoft Office (Word, Excel, Outlook) and willing to learn new systems and software
Reliable, organized, and able to juggle multiple tasks
Valuable communication skills (written and verbal)




Central Coast based
Desirable
Admin or operations background
Experience with job management or field service software (we'll train if you don't have it)
Customer service experience
Ability to work independently
What Makes This Different
Training & Development
This isn't a "plug and play" role.
We invest in our team.
You'll receive structured training on all our systems (Simpro, Podium, Xero) and be supported as you learn the business.
Study Support
If you're interested in furthering your skills, we support team members pursuing a Certificate 3 in Business.
The position allows for study one day per week.
Room to Grow
Starting at 4 days per week, this role expands to 5 days as you complete training.
This is a genuine entry point into operations management.
The Details
Hours:
4 days per week (increasing to 5 days post-training)
Location:
Long Jetty, NSW
Start:
ASAP
Type:
Full-time
How to Apply
Submit your resume and a brief cover letter telling us:
Who you are and what you're about
Why you're interested in this role
Any relevant experience
What you're looking to learn or achieve
Please note:
CVs that are simply AI generated will not be considered.
We are looking for someone to join the team that is enthusiastic, hard working and looking for a career path.
This is a role that has potential and we would love someone someone with the potential that matches this.
Pay: $32,****** – $53,****** per year
Language:
English (Required)
Work Authorisation:
Australia (Required)
Work Location: In person

📌 Administrative Assistant (New South Wales)
🏢 Edition electrical contractors
📍 New South Wales