Senior Commercial Property Manager & OperationsAt NCG Moreton, we believe commercial property is more than a transaction; it is a long-term asset journey.Our mission is simple:We help people make better commercial property decisionsWe do this by combining deep industry expertise, genuine relationships and a commitment to understanding every stage of a property's lifecycle.From acquisition and strategy, through leasing, property management and ongoing asset performance, we partner with our clients to protect, optimise and enhance the value of their commercial property assets.We are not just property managers.We are not just salespeople.We are not just leasing specialists.We are commercial property experts who work together to create better outcomes for our clients.About the OpportunityWe are seeking an experienced Senior Commercial Property Manager & Operations professional to join our growing NCG Moreton team.This is a unique opportunity for a senior commercial property professional who wants to combine their passion for client relationships with the opportunity to improve, influence and help shape the future of a Property Management division.This role has been designed for someone who understands that exceptional property management is not just about managing today's requirements; it is about creating better systems, stronger relationships and a scalable platform for tomorrow.Initially, this position will be a hybrid role consisting of:50% Senior Commercial Property Management50% Property Management Operations & ImprovementAs our Property Management platform continues to grow, the operational component of this role will progressively increase, creating a pathway towards a future Property Management Operations leadership position.You will work closely alongside our Property Management Team Leader and Chief Operating Officer, contributing your commercial property expertise while helping improve the systems, processes and experiences that support our clients, our team and the future growth of the business.The RoleReporting to both the Property Management Team Leader and Chief Operating Officer,



you will play a key role in delivering exceptional outcomes for our clients while helping strengthen the foundations of our growing department.You will be responsible for:Senior Commercial Property ManagementManaging an allocated commercial property portfolio and delivering exceptional service through:Building trusted relationships with landlords and tenantsProviding proactive commercial property adviceUnderstanding client objectives and identifying opportunities to improve asset performanceManaging portfolio compliance, reporting and communicationSupporting leasing opportunities, maintenance strategies and risk reduction initiativesDelivering a premium client experienceProperty Management Operations & ImprovementHelping create a more efficient, scalable and consistent Property Management platform through:Systems & Process ImprovementReviewing and improving workflows and processesDeveloping SOPs, resources and operational frameworksImproving Cirrus8 utilisation, reporting and data capabilityIdentifying opportunities for automation and AIImproving Monday.com workflows and visibilityClient ExperienceDeveloping consistent client onboarding experiencesCreating communication frameworks and education resourcesSupporting proactive landlord and tenant engagementImproving the overall client journeyCapability & Team SupportDeveloping training resources and knowledge librariesSupporting the implementation and optimisation of Virtual Assistant capabilityCreating processes that allow Property Managers to spend more time focused on clients and asset outcomesCompliance & Operational ExcellenceSupporting compliance processes and auditsStrengthening operational controlsSupporting financial process improvements and trust accounting capabilityAbout YouYou may currently be a:Senior Commercial Property Manager looking for an opportunity to expand your impact beyond portfolio management and contribute to the growth of a Property Management divisionCommercial Property Manager ready to take the next step and work alongside leadership to implement improvements and deliver stronger outcomesProperty qualified with strong systems, process and operational capability who enjoys creating structure,



improving workflows and ensuring strategies are successfully executedYou will thrive in this role if you:Are highly organised and take ownership of delivering outcomesCan translate strategic goals into practical actions, timelines and resultsHave the discipline to follow processes, improve systems and ensure initiatives are completedBuild robust relationships with clients, tenants and colleaguesCommunicate clearly and confidently with different stakeholdersAre proactive, solutions-focused and comfortable taking responsibilityEnjoy working collaboratively with the Property Management Team Leader and Chief Operating Officer to implement improvements that create better outcomesTake pride in doing things properly and delivering a high standard of work.Why Join NCG Moreton?
We are building a business that challenges the traditional commercial property model.A place where talented people can grow, have ownership, make an impact and work alongside people who genuinely care about doing great work.At NCG Moreton, you are not simply filling a role.You are joining a team that is passionate about creating positive change for our clients, our partners and each other.We believe the best results come from people who are:CuriousAlways learning, challenging themselves and looking for better ways to work.GenerousSharing knowledge, supporting others and setting teammates up for success.DrivenCommitted to growth, high standards and becoming better every day.People of IntegrityDoing the right thing, following through on commitments and protecting our reputation.What Success Looks LikeSuccess in this role will be demonstrated through:Strong performance of your allocated commercial portfolioTrusted and valued client relationshipsImproved client onboarding experienceOptimisation of our systems, processes and workflowsIncreased Cirrus8 and technology utilisationReduced administration for Property ManagersStronger compliance confidenceImproved team capability and knowledge sharingA Property Management platform that can grow without unnecessary complexityBuild Your Future With NCG MoretonIf you are looking for a workplace where you can contribute, grow and make a genuine difference, we would love to hear from you.Join NCG Moreton and become part of a team dedicated to helping people make better commercial property decisions.Location: Moreton Bay, QueenslandPosition: Full-timeWorking alongside: Property Management Team Leader & Chief Operating Officer
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📌 Senior Commercial Property Manager & Operations (Caboolture)
🏢 RWC Northern Corridor Moreton Bay
📍 Caboolture