Are you someone who knows trucks, enjoys dealing with customers and likes a role where there's always something happening?
We're looking for an experienced and motivated Service Advisor / Parts Salesperson to join our busy truck dealership team.
This is a great opportunity for someone with experience in trucks, automotive, agricultural machinery, parts or mechanical service who enjoys working with customers and being part of a hands-on team.
You'll be the link between our custome
r
s, workshop and parts department – helping keep trucks on the road and our customers moving.
What you'll be doing
Booking trucks in for servicing, repairs and maintenance
Liaising with customers regarding repairs, costs and expected completion times
Preparing job cards, quotes and invoices
Keeping customers updated throughout the repair process
Identifying, sourcing and selling truck parts
Handling parts enquiries over the phone, counter and email
Ordering and receipting stock
Working closely with technicians to ensure the correct parts are available
Building robust relationships with customers and suppliers




Helping keep the workshop and parts department running smoothly
What we're looking for
You don't need to know everything on day one, but you'll ideally have:
Experience in truck, automotive, diesel, agricultural or parts/service environments
Good mechanical knowledge or an interest in heavy vehicles
Strong customer service and communication skills
Confidence dealing with customers face-to-face and over the phone
Good computer and administration skills
The ability to stay organised when things get busy
A positive, practical and team-focused attitude
Previous Service Advisor, Parts Interpreter or Parts Sales experience would be highly regarded.
Why join us?
Full-time, secure position
A varied role across both service and parts
Work with a well-established automotive business
Friendly, experienced team
Ongoing training and development
Opportunity to build a long-term career in the heavy vehicle industry
Know trucks?
Know parts?
Know how to look after customers?
We'd like to hear from you.

📌 Service Advisor/Parts Sales (Shepparton)
🏢 Jacob Group of Companies
📍 Shepparton