Full time, fixed term until 13 August ****
base location negotiable across office locations: Tweed Heads, Ballina, Coffs Harbour or Port Macquarie
hybrid work with office/home-based options.
About the role
As a
Service Planning Coordinator
, you'll play a key role in shaping health services by analysing community health needs, identifying service gaps, and bringing together the voices of consumers, communities, and stakeholders.
Working collaboratively across the organisation and with external partners, you'll help drive evidence-based planning that supports better healthcare delivery and measurable outcomes for our communities.
Who we are
Healthy North Coast (HNC) is an independent, not-for-profit organisation committed to improving the health of our North Coast communities through quality primary health care.
We proudly deliver the Primary Health Network (PHN) Program across the stunning north coast region from Tweed Heads to Port Macquarie across Bundjalung, Githabul, Gumbaynggirr, Dunghutti, Birpai and Yaegl lands.
Perks, culture & inclusion
be part of a high performing team making an everyday difference to the health of North Coast communities
above award salaries, plus not-for-profit salary packaging benefits available up to $18,549 p.a. to help increase your take-home pay
organisational ACON membership
commitment to professional growth with learning and development support
Employee Assistance Program.
At Healthy North Coast, we are committed to creating a workplace where diversity, equity and inclusion are lived values.
We recognise, respect and celebrate Aboriginal peoples, LGBTQ+ people, people with experiences of disability and neurodiversity, people from culturally and linguistically diverse backgrounds, refugees and people seeking asylum, people across different ages and life stages, people from rural and remote communities, people with caring responsibilities,



and all who contribute their skills, perspectives and lived experience.
Our workplace is grounded in safety, dignity and belonging — free from discrimination, harassment, and exclusion — so that every person can thrive.
About you
To excel in this position, you will have:
previous experience working in the health or community services sector
knowledge and experience in contemporary population/public health planning
demonstrated experience in the collection, management, competency in data analysis (qualitative and quantitative) and reporting of health and service information
demonstrated ability to prepare clear and accurate reports that effectively interpret and represent qualitative and quantitative data for a range of audiences.
demonstrated experience in consumer and community engagement and collaboration
strong communication skills with the ability to tailor spoken/written communication accurately and effectively
experience in taking initiative for their own work to ensure a high quality of work is produced and outcomes met in a timely fashion while remaining a collaborative as team member
knowledge of and commitment to Work Health and Safety, Equal Employment Opportunity, Cultural Safety, and Continuous Improvement principles
undergraduate and/or postgraduate degree in public health, social science, psychology, community development, or related field and a minimum of three (3) years' experience in a service planning role (or similar) - desirable.
To learn more / apply
To access the position description, visit the careers page of our website via /.
To apply, please send your resume and a cover letter addressing the selection criteria listed above via seek or to ******.
Please contact us if you require any reasonable adjustments to participate in the recruitment process at ******
Any queries regarding this role can be forwarded to ****** or via a call to ************.
Applications close 9:00am Monday 7 September ****

📌 Service Planning Coordinator (New South Wales)
🏢 Healthy North Coast
📍 New South Wales