About Blueforce
Established in ****, Blueforce has grown into one of Australia's leading integrators of security, life safety, and communications systems.
Built on strong ethical foundations and a people-first culture, our team works collaboratively across a diverse range of industries, including commercial, industrial, government, health, educational, retirement living, and private residential sectors.
We pride ourselves on delivering customised, fully integrated security and safety solutions — designed to meet the unique operational needs of each client, and adaptable to a constantly evolving world.
About the role
Reporting to the Service Department Manager, the Operations Administrator is responsible for a wide range of administration tasks within Blueforce's busy service department, including coordinating service and maintenance work, invoicing, reporting, debtor follow-up, customer service, and providing ongoing support to the Service Department Manager and Service Technicians.
You will be required to work flexibly, efficiently and adapt to changing priorities within a dynamic office setting.
Key responsibilities
Scheduling of service and maintenance jobs via business management software SimPRO and closing out once completed
Daily invoicing of service jobs and client contracts
Weekly audit and escalation of service jobs
Weekly job status reporting for key customers




Coordinating purchase orders, customer portals and online inductions
Coordinating travel bookings, qualifications, training, and certifications for service personnel
Ongoing monitoring and follow up of overdue accounts for key service-based customers
Setting up and reviewing monitored client accounts, recurring maintenance jobs, customer pre-builds, and pricing structures
Processing and application of customer credit card payments
Assisting Service Department Manager in forecasting monthly targets and budgets
About you
Previous experience in a similar role
Proven experience with Microsoft Office (including Word, Excel, Outlook)
Demonstrate excellent attention to detail
Demonstrate a professional and confident telephone manner as well as excellent interpersonal and communication skills
Demonstrate proficiency in keyboard, word processing and computing skills
Ability to work both autonomously and as part of a wider team
Ability to handle and solve customer and supplier enquiries and concerns
Ability to work under pressure while remaining accurate in all duties
Proactive in ensuring all operations are being undertaken in the most effective manner
Proactive in recommending process changes and introducing changes via an implementation plan
Maintain professional personal presentation

📌 Operations Administrator (Perth)
🏢 Blueforce
📍 Perth