Develop and implement communication and engagement plans supporting infrastructure project delivery and best-practice engagement principlesProvide strategic engagement advice to project teams, delivery partners, and business stakeholdersBuild and maintain relationships with customers, community groups, local councils, government agencies, private landowners, and other stakeholdersLead community engagement activities, information sessions, and stakeholder meetingsCoordinate communications materials across channels and audiencesAnalyse community feedback to inform decision-makingIdentify risks to customer and community experience and advocate for positive customer outcomesContribute to best-practice engagement across the organisationRequirementsDemonstrated experience developing and delivering engagement programs for infrastructure projectsStrong understanding of community engagement principlesUnderstanding of diversity and inclusion practicesExperience working with diverse and hard-to-reach communitiesExcellent stakeholder engagement, influencing, and relationship management skillsStrong written and verbal communication skillsExperience preparing content for varied audiences and channelsAbility to analyse engagement outcomes, identify risks,
and provide strategic adviceQualification in Communications or a related fieldIAP2 certification highly regardedCurrent Victorian driver's licence essentialWillingness to travel across the service regionWillingness to participate in occasional engagement activities outside standard hours and sometimes on weekendsAbility to complete pre-employment reference checks, medical assessments, and a national police checkVerification of working rights in AustraliaCore CompetenciesDemonstrates expertise in developing and delivering community engagement programs for infrastructure projects, with a robust focus on stakeholder engagement, relationship management, and strategic communication.
Proficient in analyzing engagement outcomes and advocating for positive customer experiences while adhering to diversity and inclusion practices.Highest-signal resume keywordsCommunity Engagement ProgramsStakeholder EngagementStrategic CommunicationIAP2 CertificationRelationship ManagementATS Optimization KeywordsHard SkillsEngagement Program DevelopmentCommunity Feedback AnalysisContent PreparationRisk IdentificationDiversity and Inclusion PracticesSoft SkillsInfluencing SkillsRelationship BuildingWritten CommunicationVerbal CommunicationAnalytical SkillsCertifications & QualificationsIAP2 CertificationQualification in CommunicationsIndustry KeywordsInfrastructure ProjectsCommunity GroupsLocal CouncilsGovernment AgenciesPrivate Landowners
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