Job DescriptionStep into a role where you're at the heart of the store, shaping the customer experience and supporting team success every day.
As a Senior Supervisor, you'll partner closely with the leadership team to bring our store to life - making sure it's safe, well-stocked and ready for customers.
This is your chance to build on where you've come from, taking your leadership experience to the next level while developing new skills and making a real impact.
, This is a hands-on leadership role where you'll contribute across all parts of store operations.
You'll have the opportunity to:Lead from the front, creating a welcoming, safe and well-presented store environment that sets the tone for a great customer experienceSupport day-to-day store operations, including opening and closing, and stepping into site leadership when requiredCoach and guide team members on the shop floor, helping them deliver knowledgeable and helpful serviceKeep the store running smoothly through effective workforce planning, stock flow and replenishmentDrive a strong safety culture by promoting safe practices and supporting team wellbeingResolve customer queries in a practical, helpful way that builds trust and loyaltyLook for better ways of working, improving efficiency and supporting the rollout of new tools or processesPlay a key role in onboarding and developing team members, supporting their growth and confidence on the jobAbout the EmployerBunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand.
We're a major supplier to project builders, commercial tradespeople and the housing industry operating from a network of stores, trade centres, frame and truss sites and online.About the CandidateYou're someone who enjoys being part of a team and helping others succeed.
You bring a practical mindset, stay calm under pressure and are confident stepping up when it counts.
You're motivated by delivering a great experience for customers, and you take pride in creating a store environment that's organised,



protected and ready for anything.You'll thrive in this role if you:Enjoy working in a fast-paced, customer-facing environmentLead by example and take a hands‐on approach to supporting your teamCommunicate clearly and build strong working relationships across the storeStay organised and can balance multiple priorities across your shiftAre open to learning, adapting and trying new ways of doing thingsTake ownership and look for opportunities to make a positive impactYou'll be joining a collaborative team that values support, shared success and learning together.What you'll needExperience in a retail or customer-facing leadership or supervisory roleConfidence supporting store operations, including safety, stock management and customer serviceStrong communication and teamwork skillsAbility to make decisions and solve problems in a practical wayA focus on safety and creating a positive environment for team members and customersAvailability to work across a rotating roster, including opening and closing shiftsWork EnvironmentJoin us and experience Bunnings from the other side of the counter!
We also have Supervisor and Team Member roles available.
Please see our website to find further rolesWhat's in it for you when you're part of our team:Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a fewFree standard OnePass membershipAccess to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave12 weeks paid parental leave, regardless of genderFun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunitiesWe're genuinely invested in your career and no matter where you start with us, that pathway is yours to build, This is a full time role and you need to have flexibility to work morning, day and evening shifts across the 7 days of the week is required so that we can provide the best experience to our customers.We provide an adult pay rate for 18 years of age and above at $***** per hour for this role.What's involved
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📌 Senior Supervisor (Townsville)
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📍 Townsville