Front Desk Co Ordinator or Senior Receptionist OpportunityCP Dental Emerald is a modern, purpose-built dental practice located at 3 Egerton Street, right in the heart of Emerald.
With several fully equipped treatment rooms and a warm, community-focused team, we provide general and specialised dental care to patients across Emerald and the surrounding region.
As part of the wider Ekera Dental Group, we're proud to combine big-practice resources with a genuinely friendly, small-town feel.What You'll Be DoingGreeting patients and visitors with warmth and professionalismManaging appointment bookings, rescheduling, and cancellationsAnswering phone and email enquiriesProcessing payments, including EFTPOS and HICAPS health fund claimsMaintaining accurate patient records and administrative systemsSupporting the clinical team to keep the day running on scheduleHelping maintain a clean, organised,



and welcoming reception areaManaging daily account reconciliation and bankingAssisting with staff rosters and schedulingSupporting the recruitment and onboarding of new team membersWhat We're Looking ForPrevious experience in a front desk, reception, or customer service role (dental or medical experience highly regarded but not essential)Excellent communication and interpersonal skillsStrong organisational skills and attention to detailComfortable using computer-based booking and administration systemsExperience with account reconciliation and basic bookkeeping tasksPrior exposure to staff rostering and/or recruitment processes is an advantageA friendly, calm, and skilled manner, even during busy periodsAbility to work well within a team environmentReliable, punctual, and personableWhat We OfferSupportive, friendly team environmentModern, well-equipped practiceOngoing training and development opportunitiesThe chance to make a genuine difference to patients in the Emerald community
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📌 Front Desk Co Ordinator Or Senior Receptionist Opportunity (Emerald)
🏢 Ekera Dental
📍 Emerald