Senior Manager, Claims Risk TransformationAs Senior Manager, Claims Risk Transformation, you'll play a pivotal role in helping major transformation and change initiatives succeed safely and sustainably.
Working at the intersection of risk and transformation, you'll provide trusted guidance that enables confident decision‐making — ensuring innovation and progress are backed by strong risk management practices that protect the business, customers, and community.In This Role You WillPartner with transformation leaders to embed risk‐informed decision‐making across major change programsGuide the protected, sustainable delivery of transformation initiatives through proactive risk managementShape effective controls for new processes, technologies,



operating models and AI‐enabled solutionsLead AI risk governance to support responsible innovation aligned with regulatory and risk appetite requirementsProvide clear risk insights and assurance that enable confident leadership and governance decisionsInfluence stakeholders across the business to balance delivery outcomes with strong risk disciplineQualificationsExperience in operational risk management, ideally within financial services, insurance or another regulated environmentAbility to partner effectively with diverse stakeholders, building trusted relationships and influencing outcomes across business, risk and technology teamsSound risk judgement to support complex transformation and change initiatives in a practical, solutions-focused wayStrong communication skills, translating complex risk and technical information into clear insights for different audiencesGenuine curiosity about emerging technologies, including AI, with a willingness to continuously learn and adaptAbility to thrive in a fast‐paced environment, balancing risk discipline with agility, collaboration and commercial pragmatism
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📌 Senior Claims Risk Manager (New South Wales)
🏢 Sustainrecruit
📍 New South Wales