Job no: ******Work type: PermanentLocation: South BrisbaneCategories: AdministrationAbout the roleMater is currently seeking enthusiastic and experienced Senior Administration Officerto join the team within the Women's Health Clinics at Mater Mothers Hospital (including Maternal Fetal Medicine, Antenatal Clinic, Gynae Outpatients and Hatch Private Maternity).
Mater Senior Administration Officers are highly experienced in providing medical administration support, including using Patient Administration Systems, within hospital/healthcare environments.This position is available on a permanentpart-time basis, 24 hours per week.
The successful applicant must have flexibility between the hours of 07:00am – 5:30pm.Mater Mothers' Hospital has an excellent reputation for providing quality and compassionate care to women and babies with complex complications in pregnancy, in accordance with the philosophy and tradition of the Sisters of Mercy.
As the largest facility of its kind in the southern hemisphere, Mater Mothers' are the busiest private maternity hospital in the country, and the largest provider of public-funded women's health services in Queensland.As a Senior Administration Officer and your role will involve but not limited to:Providing exceptional customer service to all patients and clientsManagement of referrals, waitlists and appointment scheduling, aligning with KPIs and reporting requirements and ensuring accurate data entryManagement of outpatient and inpatient billing, including bulk billing, Medicare ineligible billing and private billingHandling all patient enquiries, including phone calls and emails,



ensuring positive patient experiences at all interactionsSupporting clinical teams, ensuring smooth flow of daily clinicsProviding administrative support to clinic staffMaintaining a high level of discretion and confidentiality, complying with administration and financial policy and procedure, maintaining accurate, current and accessible recordsAbout youTo be successful in this role, you will demonstrate:At least 3 years' experience in providing high level administration.Experience working in a hospital setting is highly desirableHighly developed time management and organisational skillsStrong computer and data entry skills including MS Office suite and hospital administration systemsDynamic, positive and outcome focusedHigh level of customer service, verbal and written communication skills, including a demonstrated ability to communicate effectively with all levels of staff,



patients and visitorsAbility to work both independently and cooperatively as part of the teamThis is a fantastic opportunity to join the Mater qualified Administration Services Team who is dedicated to providing exceptional care and service to our patients.We're looking for passionate individuals to join our team and help shape the future of care.
At Mater, you'll be part of a purpose-driven organisation that values innovation, compassion, and excellence.Increase your take-home paywith generous salary packaging options, including meal and entertainment benefitsGrow your careerwith access to industry-leading training and professional development through Mater EducationWellbeing supportthrough our Employee Assistance Program and on-site pastoral care teamsAccess a range of health and wellbeing serviceswith a corporate discount on private health insuranceExclusive discountsacross dining, retail, travel, accommodation (just to name a few!)Stay activewith unlimited access to discounted gyms via the Fitness Passport programConvenient, discounted on-site parkingEnjoy great foodwith reduced prices at our campus cafés and coffee spotsJoin Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team.Applications close on Friday 28th AugustAll successful candidates may be required to complete pre‐employment checks (including criminal history, working rights, medical and working with children checks).
Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued.
We welcome applications from people of all backgrounds and abilities.Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.Advertised: 14 Aug **** E. Australia Standard TimeApplications close: 28 Aug **** E. Australia Standard Time
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📌 Senior Administration Officer (Brisbane)
🏢 Mater Health Services
📍 Brisbane