Parts Interpreter- Junior & Senior OpportunitiesParts Interpreter- Junior & Senior Opportunities AvailableLocation: TownsvilleHours: Full TimeThe OpportunityWe're growing our Parts & Accessories team at Mike Carney Toyota – and we want people who are ready to learn, develop, and build a career.We have multiple roles available and are looking for:Experienced Parts professionals ready to make an impact, andJunior team members eager to start or grow their career in automotive parts.At our dealership, you'll receive full training, hands-on guidance, and mentoring to help you succeed, no matter your experience level.
You'll work in a high-performing, customer-focused environment where your contribution is valued and career progression is real.Join a team known for excellence, with a world-renowned model line-up, and a commitment to delivering Quality, Reliability, and Durability at every turn.What You'll Be DoingAs the key link between our dealership and customers, you'll play a vital role in providing an Unbelievable Customer Experience by:Assisting with parts enquiries and accurate quoting using Toyota systemsIdentifying and upselling parts and accessories during repairs or scheduled servicingPreparing transparent, itemised service quotes including parts, availability, and estimated delivery timesEnsuring estimates are complete and accurate, including labour and additional itemsCommunicating customer needs to the workshop team to ensure first-time fixesFollowing up on quotes and maximising sales opportunitiesMaintaining accurate records of all customer interactions and quote outcomesProviding friendly and professional support throughout the customer journey—from service booking to post-service follow-upWhy You'll Love Working With UsFree gym membership – stay fit and focusedAll-expenses-paid staff trips – including sailing, 4WD tours, and Hamilton Island getawaysMonthly staff lunches and team eventsFree Cowboys footy ticketsUniforms provided, plus a cleaning allowanceOngoing training and career development – including online and in-personStaff discounts on vehicles, servicing, and partsService excellence awards and incentive programsClear career progression – we promote from withinHealth insurance discountsThis is more than just a job; it's a long-term career opportunity with a business that truly values its people.Who We're Looking ForWe're looking for a confident, organised individual with a positive attitude and a strong focus on customer service.
Ideally, you'll bring:Previous experience in customer service or sales (automotive industry preferred)A motivated, proactive approach with the ability to work independently and in a teamExcellent interpersonal and communication skillsStrong time management and problem-solving abilitiesA professional appearance and friendly dispositionComputer literacy and a willingness to learn new systemsBasic automotive knowledge (desirable but not essential)Bonus Points ForPrior experience in automotive Parts and ServiceDemonstrated ability to upsell and drive sales outcomesWhat's In It for You?
Ongoing training and development – both in-house and externalCareer progression opportunities within a strong, stable brandAccess to exclusive Toyota employee vehicle purchase programs and benefitsSupportive team environment in a modern, first-class facilityCompetitive remuneration packageMike Carney Toyota is proud to be an equal opportunity employer.
We are committed to fostering a diverse and inclusive workplace where everyone feels welcome and respected.
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📌 Parts Interpreter- Junior & Senior Opportunities (Townsville)
🏢 Mike Carney Group
📍 Townsville