We're looking for an experienced Senior Coordinator - Student Wellbeing Connect to join University's Wellbeing Services. This is a fantastic opportunity to provide high-quality wellbeing support to students experiencing complex psychosocial issues, while contributing to a collaborative and student-focused environment.

Reporting to the Team Leader - Student Wellbeing Connect, you'll provide complex case management, crisis intervention, risk assessment, care coordination, advocacy, supportive counselling and referrals to help students achieve positive personal and academic outcomes.

Responsibilities:

- Provide high-quality clinical case management for students presenting with complex psychosocial needs
- Conduct assessment, goal setting, case planning, reviews and ongoing risk monitoring
- Provide crisis intervention, risk assessment and appropriate support for students experiencing significant wellbeing concerns
- Develop and manage clinical case management plans and monitor student progress
- Provide trauma-informed and victim-centred support to students impacted by violence, harassment, bullying, sexual assault or other complex circumstances
- Work collaboratively with Wellbeing Services and other university teams to coordinate appropriate support
- Liaise with university stakeholders including Student Wellbeing Services, Accommodation Services, International and Academic Advisors and Colleges
- Develop relationships with external community agencies and specialist wellbeing and mental health services to support effective referral pathways
- Maintain accurate case records, reporting and documentation in line with professional and legislative requirements
- Contribute to policy development, program planning, continuous improvement and relevant training initiatives
- Support the management of complex and high-risk matters affecting student welfare
- Maintain compliance with relevant professional standards, policies and legislative requirements





What we are looking for:

- Relevant qualifications in Social Work or Psychology, with significant post-qualification experience in case management, counselling and wellbeing support
- Eligibility for membership of the AASW or registration as a psychologist with AHPRA
- Demonstrated experience managing complex psychosocial issues, behavioural management, crisis intervention, risk assessment and demanding caseloads
- Strong written and verbal communication skills, with the ability to build rapport with diverse and complex client groups
- Demonstrated experience working collaboratively with multiple stakeholders and service providers
- Strong understanding of trauma-informed and victim-centred approaches
- Knowledge of relevant policy, reporting and legislative requirements
- Excellent organisation, time management and ability to work autonomously
- Robust stakeholder management skills and the ability to develop effective professional relationships

If you're an experienced Social Worker or Psychologist passionate about supporting students through complex wellbeing challenges, this is an excellent opportunity to make a meaningful impact within a major Australian university.

Only candidates who meet the requirements will be contacted.

Dixon Appointments values diversity and inclusion and is committed to providing a safe, inclusive and barrier-free recruitment experience. Please indicate your preferred method of communication in your application, and please let us know if you require any adjustments when dealing with us.

Dixon Appointments values diversity and inclusion and is committed to providing a safe, inclusive and barrier-free recruitment experience. Please indicate your preferred method of communication in your application, and please let us know if you require any adjustments when dealing with us.

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📌 Senior Coordinator (Bendigo)
🏢 Dixon Appointments
📍 Bendigo