National Account Manager - Sales Focused with Strong Administrative Skills

Company: MacGear Location: Mascot, Sydney, Australia

About Us: Join a leading Consumer Electronics distribution company and make your mark within the industry in Australia. MacGear is one of the largest value-added distribution companies in Australia & New Zealand and has been operating since 2006. We represent renowned brands such as Mova, Withings, Eufy, Anker, Satechi, Bonelk and many others,

The Role: We are seeking an enthusiastic and highly experienced National Account Manager to join our team in Sydney. This role will focus on managing, selling and providing day-to-day support for our brands across key retail and online accounts, including Harvey Norman, Costco and Bing Lee, as well as potentially other NSW-based accounts. Previous Amazon account management experience would be a solid advantage.

The successful candidate will be a strong team player with excellent customer relationship skills, attention to detail, strong administrative skills, and a proven track record in Account Management, Business Development, and/or Product Management.

Key Responsibilities:

- Customer Growth & Retention: Primarily responsible for the management, motivation, retention, and development of the partnership between MacGear and its current partners, focusing on profitability, brand stability, growth, relationship building, marketing and promotions, world-class customer support, and governance.

- Vendor Growth & Retention: Develop, grow, and maintain new and existing brands within current key accounts.

- Business Development: Identify and close current business opportunities to maximize business growth and profitability.

- Forecasting and Stock Management: Provide accurate inventory forecasting for customers to drive growth while meeting stock KPIs both internally (MacGear) and externally (customer inventory).

- Claim Management: Manage, track,



and effectively communicate vendor claims in a timely manner between all internal (Sales, Product, Finance, etc.) and external stakeholders.

- Pricing and Margin Management: Assist Product Managers with pricing, margins, and rebates with vendors/customers to maximize brand profitability.

- Aged Inventory: Proactively and aggressively help clear EOL/aged inventory.

- Product Training and Enablement: Provide regular brand/product training to customers to maximize revenue and profitability.

- Merchandising & Store Visits: Perform regular store visits to merchandise, promote, and train on brands/products we represent.

- Process Improvement: Develop, implement, and constantly evaluate and improve processes and procedures within the business to drive efficiency and maximize profitability.

- Effective Communication: Maintain regular and effective internal and external communication on processes, products, and marketing to empower internal and external stakeholders and drive efficiency and growth within our business.

Success Metrics:

· Regularly meet or exceed monthly/quarterly revenue KPI’s/targets.

· Considered to have a great attitude and be a robust team player within our business.

· Clear and effective communicator throughout our business.

· Excellent organisational and time management skills.

· Vendor & Customer satisfaction, retention, and development.

· Proficient in Excel, Word, Teams, PowerPoint, NetSuite and all key internal systems.

· Out of the box thinker who constantly evaluates and improves processes and systems within the business to drive efficiency.

· Motivated to constantly learn and improve oneself.

How to Apply: If you are passionate about sales, possess strong administrative skills, and want to be part of a dynamic and growing company, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for this role.

Join MacGear and contribute to our success as we continue to grow and innovate in the Consumer Electronics and Distribution industry.

📌 National Account Manager (Sydney)
🏢 MacGear
📍 Sydney