Lead Where Every Shift Has Somewhere To Go

Position: Duty Manager

Job Type: Permanent - Full Time

Location: Cairns Airport

If you take pride in crafting the perfect cup of coffee and leading a team with care, this full-time role is for you. Cater Care is looking for an experienced Duty Manager to support our Outlet Manager across three welcoming café spots at Cairns Airport. Your presence will ensure our guests and team start every journey on the right note. If you have solid supervisory experience and barista skills, this is your next move.

What's In It For You

- Take the next step beyond a single venue, leading across multiple busy café locations at Cairns Airport
- Experience the excitement of airport hospitality, where every shift is fast paced, rewarding and filled with new challenges.
- Earn a reliable base rate of $31.30 per hour plus shift allowances for early, late, and weekend hours
- Gain job security with permanent 38-hour full-time employment in a leading national business
- Unlock big savings with Relish Discounts across more than 650 popular retail brands and supermarkets
- Benefit from holistic staff support including discounted health insurance and EAP resources

What You'll Do

- Lead daily operations across the airport café locations, ensuring every venue delivers an exceptional customer experience.
- Inspire, coach and support your team to perform with confidence while creating a positive and engaging workplace culture.
- Assist customers with prompt, helpful service to ensure a pleasant airport visit
- Work closely with the Outlet Manager to drive operational excellence,



improve performance and achieve business goals.
- Oversee opening and closing procedures, food safety, presentation standards and compliance across every shift.
- Identify opportunities to improve service, solve problems quickly and keep operations running smoothly.

About You

- Demonstrated history leading shifts, managing staff on the floor, or supervising retail operations
- Confident barista with the ability to produce consistently high-quality coffee in a busy environment and passion for developing people, building strong teams and leading by example every shift.
- Valid Responsible Service of Alcohol (RSA) ticket
- Possession of a current Driver’s Licence and an independent, reliable vehicle
- Full availability to work variable AM and PM rosters spanning 4:00 AM opens to 10:00 PM closes

Why Cater Care

Cater Care is a leading Australian-owned contract catering provider with 25 years of experience delivering exceptional food and support services across multiple sectors including Aged Care, Education, Retail, and Remote Services. Our success is built on our values of Care, Pride, and Community. We are committed to developing our people, creating meaningful career opportunities and fostering an inclusive workplace where everyone can thrive. We strongly encourage applications from First Nations peoples and people from diverse backgrounds.

How To Apply

Click the 'Apply Now' button to upload your up-to-date resume outlining your barista and supervisory experience. Take charge of your hospitality career and join the Cater Care team today!

Job Ref# - 5548

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