Kytec is a highly regarded digital transformation consultancy. Kytec is seeking a highly skilled CX Solutions Consultant to join our Customer Experience (CX) & Contact Centre Practice.
This role involves consulting, facilitation, design, development and implementation of creative customer solutions — from small to large enterprise deployments. You’ll work with tier-1 Contact Centre applications in Amazon Connect, Salesforce, Genesys, Webex and Zoom, exploring the how and discovering the need