IAG is seeking an External Dispute Resolution Lead to guide a high-performing team through AFCA-referred general insurance complaints. The role balances regulatory expectations with strong people leadership to deliver thoughtful, timely outcomes and continuous improvements across the complaints journey.
The position is permanent, full-time, based in multiple locations across Australia, with opportunities for flexible work arrangements and ongoing career development through IAG Academy and
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📌 Remote External Dispute Resolution Lead (South Australia)
🏢 Iag
📍 South Australia
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