Amazon Connect Delivery Architect - Professional Services (Melbourne)

Amazon Connect Delivery Architect - Professional Services (Melbourne)

22 Aug
|
Amazon Web Services (AWS)
|
Melbourne

22 Aug

Amazon Web Services (AWS)

Melbourne

Amazon Web Services Australia Pty Ltd is seeking senior experts to lead discovery, design, and migration of large-scale contact center solutions using Amazon Connect and AWS AI/ML services. You will document current and future state processes, define routing and agent experiences, and drive sign-off with stakeholders.

The role emphasizes cloud-native design, technical leadership, and collaboration with IT teams to accelerate adoption of up-to-date contact center practices while ensuring secure,

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📌 Amazon Connect Delivery Architect - Professional Services (Melbourne)
🏢 Amazon Web Services (AWS)
📍 Melbourne

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Queensland Corrective Services
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Townsville
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Sunshine Coast
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TEKsystems
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Sydney
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G'day Group
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Bray
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About Us G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group h [...]

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