Join our vibrant team as a **Customer Service Specialist** at our clients welding supplies store in Toowoomba, QLD. We're offering a stable position, with regular Monday to Friday hours. This role is ideal for someone committed to providing exceptional customer service and eager to further their career in a supportive and inclusive setting.

**Location:** Toowoomba, QLD

**Hours:** Monday to Friday, 7:30 am - 4:30 pm

**Pay Rate:** $36.68 per hour

Responsibilities

- Deliver outstanding customer service both in-store and over the phone.

- Process sales transactions and manage customer orders efficiently.

- Assist customers with product selection, providing guidance and support.

- Receive, unpack, and organize stock items in a timely manner.

- Maintain a clean, welcoming, and organized retail environment.

- Coordinate effectively with the warehouse and sales teams to meet store goals.

Qualifications

- Previous experience in customer service or a retail environment.

- Strong communication and problem-solving skills.

- A positive,



proactive attitude and eagerness to learn.

- Ability to thrive in a dynamic, team-oriented setting.

- Basic proficiency in computer operations.

Highly Desirable (but not essential):

- Experience in the welding industry or knowledge of welding equipment and consumables.

- Experience with SAP based computer systems an advantage

What We Offer

- A stable position with consistent, weekday-only hours.

- A competitive pay rate of $36.68 per hour.

- A friendly and supportive work environment.

- Opportunities for professional growth and advancement in product knowledge.

- Commitment to fostering a diverse and inclusive workplace.

This is a casual role working full-time hours with the view to moving into a permanent role, candidates must have unrestricted working rights in Australia. Unfortunately, this position is not suitable for individuals on Working Holiday or Student visas.

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