- Permanent Full time role
- Monday to Friday

Why Join Arcare?

- Job security in a high growth sector
- State-of-the-art facilities and beautiful working environment
- Professional development opportunities
- Employee Assistance Program
- Reward & Recognition programs

About the Role

You will play a vital role in ensuring a welcoming and qualified front-of-house experience for residents, families & visitors; managing communications, supporting administration systems, and contributing to a warm and well-run residence.

Our Receptionists are highly valued and are an integral part of the operational team, bringing warmth and professionalism to every interaction.

Your key responsibilities will be:

- Welcoming residents, visitors and families creating a positive and inviting atmosphere
- Managing incoming calls, directing them to the appropriate departments or individuals and handling general inquiries and messages efficiently
- Scheduling appointments for residents to see medical professionals, therapists or other service providers as needed
- Registering and monitoring visitors, ensuring security and safety protocols are followed
- Providing information and assistance to residents and their families,



addressing their queries and concerns and connecting them with the appropriate staff members when necessary
- Assisting with administrative tasks, such as rostering, filing, data entry, maintaining records, mail and deliveries

Skills & Experience

- Sound administrative skills with the ability to support rostering and team member allocations
- Experience using employee scheduling software such as Humanforce or Time Target (desirable)
- Adaptable, passionate and willingness to learn
- Collaborative approachNo sorry, just corrected l i think
- Friendly and effective communication abilities

Please note that you must have Australian Working Rights and a NDIS Worker Screening Check (or be willing to obtain).

Arcare values diversity within our workforce and is an equal opportunity employer.

About Arcare

As one of Australia’s leading aged care providers, Arcare operates over 60 residences across QLD, NSW, ACT, SA and VIC, supported by more than 10,000 team members. Our focus is simple - building meaningful relationships between residents, families, and staff, with our residents at the heart of everything we do.

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📌 Receptionist (Castlemaine)
🏢 Arcare Aged Care
📍 Castlemaine