Onboarding Support Specialist (City of Sydney)

Onboarding Support Specialist (City of Sydney)

22 Aug
|
Adecco Australia Group
|
City of Sydney

22 Aug

Adecco Australia Group

City of Sydney

Our client is seeking a highly organised and proactive Marketing & Project Coordinator to join their Sydney-based team on a 12-month contract. This role is ideal for someone who enjoys managing projects, coordinating communications, improving processes, and working with data to drive outcomes.

About Us

Adecco is a global leader in workforce solutions, connecting talented professionals with leading organisations across a wide range of industries. We help businesses find the right people and support candidates in achieving their career goals through recruitment, staffing, and workforce management solutions.

Responsibilities

About the Role

As a Marketing & Project Coordinator, you will be responsible for managing communications, supporting project delivery, maintaining reporting accuracy, and identifying opportunities for continuous improvement and automation.

This is a fast-paced role suited to someone who is proactive, detail-oriented, and enjoys taking ownership of multiple workstreams.

Key Responsibilities

- Coordinate and deliver communication campaigns to stakeholders and program participants
- Manage multiple projects and timelines to ensure successful delivery
- Create, schedule and monitor communications across various channels
- Maintain accurate reporting and data records
- Analyse data and identify trends to improve performance outcomes
- Support process improvement initiatives and workflow optimisation
- Develop and maintain Standard Operating Procedures (SOPs) and project documentation
- Work closely with internal and external stakeholders to drive positive outcomes
- Assist with onboarding programs and participant engagement activities
- Support reporting,



data cleansing and analysis activities using Excel and other reporting tools

Your Profile

- Previous experience in Marketing, Project Coordination, Program Coordination or Business Analysis
- Strong project management and stakeholder management skills
- Excellent written and verbal communication skills
- Highly organised with robust attention to detail
- Ability to manage competing priorities in a fast-paced workplace
- Strong analytical and problem-solving capabilities
- Experience creating content and coordinating communications
- Intermediate to advanced Excel skills
- Strong administrative and process documentation experienceli>
- Full Australian working rights

Highly Regarded

- Experience with SQL and data analysis
- Experience working within onboarding, operations, customer journey, marketplace or gig-economy environments
- Exposure to user experience (UX) concepts
- Experience identifying and implementing process improvements

About You

You are someone who:

- Takes ownership and gets things done
- Thrives in a fast-paced workplace
- Enjoys improving processes and finding efficiencies
- Is enthusiastic, adaptable and eager to learn
- Can confidently communicate with stakeholders at all levels
- Has strong commercial awareness and can connect the dots across multiple business processes

Contact

What's on Offer

- 12-month contract with immediate start
- Competitive hourly rate of $40 - $45 per hour + super
- Sydney CBD office location, close to public transport
- Contemporary office environment with a collaborative and supportive culture
- Regular team events and a vibrant workplace
- Potential flexibility options following onboarding

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📌 Onboarding Support Specialist (City of Sydney)
🏢 Adecco Australia Group
📍 City of Sydney

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