Full-Time

The Restaurant

Mamasan has been a Gold Coast institution for over a decade – awarded, respected, and built on a reputation for exceptional modern Asian cuisine and refined service. Following continued growth and a strong calendar of upcoming large-scale events, we're looking for an experienced Restaurant Manager to lead the floor and take full ownership of day-to-day operations.

If you take pride in your craft and understand that great hospitality is equal parts instinct and discipline, we want to hear from you.

MAMASAN – BROADBEACH

13 Hats – Australian Good Food Guide 2024

2 Wine Bottles – Australia's Wine List of the Year Awards

Located in the Oracle Precinct, Broadbeach

Multiple environments: private dining, cocktail bar, alfresco, and open kitchen counter

The Chance

RESTAURANT MANAGER – Full-Time Position at Mamasan

This is a senior floor leadership role. You'll drive service standards during high-volume, premium dining services, take full responsibility for day-to-day operations, and help lead the team through several upcoming large-scale events – ensuring every guest experience reflects the quality Mamasan is known for.

Menu & Guest Experience

- Support implementation of signature and seasonal menus in line with our brand identity and reputation for innovation
- Maintain a high standard of beverage execution, hospitality and guest engagement
- Manage customer concerns calmly and professionally, responding to feedback proactively to exceed guest expectations




- Supervise and mentor front of house staff, ensuring consistent performance, professionalism and energy on shift
- Prepare staff rosters and manage staffing requirements
- Work closely with chefs and kitchen staff to ensure efficient operations and high service standards

Operations & Standards

- Coordinate reservations and table allocations, ensuring smooth service delivery and flow
- Monitor restaurant performance, daily takings and operational costs, including stock levels and accurate financial transactions
- Ensure the restaurant complies with health and safety regulations, including the cleanliness, functionality and appearance of the dining area and kitchen
- Coordinate and oversee private events, group bookings and special occasions, ensuring seamless planning and execution from enquiry through to delivery
- Manage inventory procurement and supplier ordering, maintaining cost-effective purchasing practices and pricing strategies in line with operational budgets

What We're Looking For

- You are calm under pressure, hands-on, and take genuine pride in the standard of service your team delivers.
- At least 12 months' industry experience in a similar role, with a proven history of working in fine dining establishments highly desirable
- Formal hospitality qualifications are advantageous but not essential (relevant experience can substitute for the formal qualifications depending on the candidate)
- Dedication to working in a safe and effective manner

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📌 RESTAURANT MANAGER FOR PREMIUM DINING MODERN ASIAN RESTAURANT (City of Gold Coast)
🏢 Mamasan Restaurant Group
📍 City of Gold Coast