We are looking for a detail-oriented person to support our pre and post sales activities. Responsibilities include collating and processing customer data with the support of AI agents built for this purpose.It is a hands-on role which combines data administration, processing, analysis, reporting and general support for our Business Development Managers. Training will be provided (in Brisbane & Perth) on our internal systems and processes; however, applicants must be confident working with data, Excel spreadsheets and different software platforms.
About the role
This position combines data administration, reporting and business development support. Your responsibilities will include:
- Entering, updating and validating consignment and customer data
- Customer onboarding and training
- Preparing data for recent-business analysis
- Using Excel, business software and AI-assisted tools to process and analyse information
- Reviewing system-generated outputs to identify errors, inconsistencies and unusual results
- Maintaining accurate customer and opportunity records in our CRM
- Creating and maintaining dashboards and reports
- Providing reporting,
administrative and analytical support to our Business Development Managers
- Assisting with continuous improvements to data quality, reporting and internal processes
About you
To succeed in this position, you will have:
- Advanced Microsoft Excel skills
- Excellent attention to detail and a methodical approach
- Confidence working with data
- The ability to identify errors and question results that do not look correct
- An understanding that AI-generated information must always be reviewed and validated
- Strong organisational and time-management skills
- The ability to learn new systems and processes quickly
- Clear written and verbal communication skills
- A helpful, proactive and team-focused attitude
What we offer
- A stable, full-time position
- Training on our software, AI tools and internal processes (Qld & WA)
- Exposure to data analysis, business development and commercial quoting
- A supportive and welcoming team culture
- An Eagle Farm location with on-site parking
If you enjoy working with Excel, technology and data and you take pride in producing accurate work, we would love to hear from you.
#J-18808-Ljbffr
📌 Business Support Officer - Full Time (Brisbane City)
🏢 Transfreight Solutions Australia
📍 Brisbane City
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.