Sofitel Melbourne On Collins is seeking a polished Guest Experience Shift Leader to be the first and last contact for many guests—setting the tone with warmth, professionalism and meticulous attention to detail in our luxury hotel.
You’ll welcome guests with a personalised approach, coordinate valet arrivals and departures, and work closely with Front Office, Concierge and Guest Services to maintain a seamless flow during peak times, ensuring every guest feels valued.