For over 70 years, we’ve learned how to successfully attract, further educate, promote and retain Australia’s best health care professionals; through an unwavering dedication to quality employment conditions and further career opportunities.

These four pillars sit at the heart of our employment ethos. We offer you better working conditions, better work / life balance, better opportunities, and better rewards for our people.

Our goal is to enable people in our care to enjoy each day to the best of their ability. To learn more about our company and values, please visit

About the opportunity

We are seeking an experienced Administrative Assistant (BSA) with strong administrative and customer service skills to join our team at Moran Sylvania.

This position assists the Management team with providing high-quality administrative and coordination tasks related to residents, families, employees, and key stakeholders.

This role operates in a dynamic residential aged care setting, requiring adaptability, strong organisational skills, and the ability to manage multiple priorities effectively. You will play a critical part in ensuring the efficient day-to-day operation of functions across our range of customer service, business support and HR processes.

You will be a part of a professional team that values reliability, efficiency, and partnership. Moran offers a modern work environment and opportunities for professional growth and development.

Key Accountabilities

- Operating as the initial point of contact for Moran Health Care Group internal and external stakeholdersand attend to their enquiries
- Answer telephones and transfer calls in a courteous and productive manner
- Prepare documents, reports and correspondence
- Manage records including employee files & resident documentation
- Complete purchase orders and review invoices
- Assist with planning events, meetings, and luncheons




- Maintain the general presentation of reception area and back office
- Assist the Management team with day-to-day administrative activities
- Effective minute-taking

Skills/Requirement

- At least 1 year of experience in a dynamic administrative or receptionist role will be highly regarded.
- Have excellent phone manner and verbal communication skills
- Proficient in using Microsoft Office suite, with strong technical skills.
- Demonstrates excellent customer service, organisational, and time management skills
- Confident building relationships, working well in a team, resolving conflicts and professional interactions smoothly.
- Demonstrates the ability to perform routine administrative tasks with a high level of attention to detail
- Experience with rostering will be highly desirable.
- Must have a valid police check, influenza vaccination (or willingness to obtain) and valid Australian work rights

As a MHCG employee, benefits you'll be able to take advantage of include:

- Employee recognition and benefits
- Mentoring by supervisors
- Employee Assistance Program
- Employee well-being Programs
- Training and development Opportunities
- Paid Parental Leave and Leave loading

At Moran Aged Care, we are dedicated to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees. Differences are embraced, contributions are valued, and everyone has a sense of cohesion and unity.

We welcome people with diverse skills, experiences, perspectives, and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, individuals who may identify as LGBTIQI, those living with disability, people from culturally and linguistically diverse background, and people of all ages.

Moran Aged Care has COVID-19 Vaccination Policy that requires all new staff to show proof of being fully vaccinated from COVID-19.

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📌 Business Support Assistant (City of Sydney)
🏢 Moran Health Care
📍 City of Sydney