XPT Software in Melbourne is seeking an experienced ServiceNow ITSM & AI Architect to lead AI-led transformations across ITSM processes. You will define the target architecture, collaborate with stakeholders, and deliver scalable solutions that boost service efficiency, automation and user experience.
The role requires solid ServiceNow ITSM background, AI capabilities, and enterprise architecture skills to align AI initiatives with business goals and ITSM objectives, guiding architects and