Head of Conversational AI & Genesys Cloud Solutions (Sunshine Coast Regional)

Head of Conversational AI & Genesys Cloud Solutions (Sunshine Coast Regional)

22 Aug
|
Auto & General
|
Sunshine Coast Regional

22 Aug

Auto & General

Sunshine Coast Regional

Auto & General is seeking a Senior Manager, Conversational AI to lead the newly formed team responsible for strategy, design and deployment of agentic AI across customer and third‑party interactions. You will oversee governance, risk and compliance while driving efficiencies through intelligent automation.

You will mentor a high‑performing team, partner with Sales, Service, IT and Compliance, and align with the Genesys Cloud strategy to deliver scalable and compliant AI solutions.

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📌 Head of Conversational AI & Genesys Cloud Solutions (Sunshine Coast Regional)
🏢 Auto & General
📍 Sunshine Coast Regional

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