22 Aug
|
Mable
|
City of Sydney
22 Aug
Mable
City of Sydney
About Mable
Mable is one of Australia's leading and fastest-growing healthtech platforms. As a purpose-driven company, we are where thousands of people with disability and older Australians have connected with independent support workers of their choosing and on terms that suit them.
With more than 25 million hours of support facilitated since 2014, it's no wonder we have been recognised on the AFR's Top 100, Deloitte Tech Fast 50, were previously awarded Australian Growth & Technology Growth Company of the Year.
By working at Mable, you will join a high productivity and dynamic team environment, leading to meaningful change in Australia's care and support sectors.
To find out more, visit mable.com.au
About the role
As the Senior Manager, Digital Experience, you will be responsible for helping develop and manage the marketing websites across Mable, HomeMade, and other Attain Healthtech businesses. You will own the product roadmap for the Web Squad, balancing business requests with developing best-practice digital experience initiatives. Working closely with the wider acquisition team, marketing, CX designers and developers, you’ll understand customer needs and how to bring them to life using our technology platforms. We’re looking for someone who can help champion best-practice website management, manage non-technical stakeholders, and deliver cutting-edge digital experiences for our customers.
Key Responsibilities
- Develop and execute the product roadmap for Attain Healthtech’s marketing websites, including mable.com.au and homemadesupport.com.au.
- Serve as the technical intake point for all initiatives requiring platform or CMS changes.
- Collaborate with Product Design and Engineering to assess feasibility, translate requests into scoped, estimated work and prioritise based on business strategy.
- Lead Web Squad product development sprints, including task prioritisation, stakeholder management and reporting.
- Manage stakeholder communication for all Web Squad updates.
- Act as the business owner for Attain Healthtech’s headless CMS stack (Contentful, Cloudinary, AWS) and the digital properties that sit on it.
- Work closely with wider Attain Healthtech technical teams to ensure the marketing website optimises its connections to the wider Attain Healthtech tech stack.
Skills, Knowledge and Experience
- Bachelor’s degree or equivalent in Digital Marketing, Ecommerce, CX or similar field.
- 3-5 years experience managing a CMS or digital platform end-to-end, ideally with a headless CMS such as Contentful.
- A strong understanding of headless CMS architecture (e.g., Contentful, AWS, Cloudinary) and its role in supporting scalable digital properties.
- A track record of leading a product delivery squad’s day-to-day operations.
- Exceptional stakeholder communication skills.
- Experience acting as a primary technical partner for cross-functional teams.
- Ability to thrive in a rapidly scaling environment with non-technical stakeholders.
- Passionate about technology, accessibility, and making a real impact on people’s lives.
We’re powered by purpose
- We’re Switched On
- We’re Bold
- We’re One
- We’re Impactful
Values we share as part of Attain Healthtech
- Break New Ground
- Make It Matter
- Own The Outcome
Our benefits
- Power your career
- Access parental leave
- Work with flexibility
- Flexi Leave Days
- Take a floating public holiday
- Be rewarded
We are one
As an organisation, we celebrate our diversity and welcome all people, regardless of their family responsibilities, ethnicity, faith, sexual orientation, or gender identity. Aboriginal and Torres Strait Islander people are encouraged to apply.
If this role has stood out to you but you don’t feel like you ‘tick all the boxes,’ we strongly encourage you to apply nonetheless. We value diversity in experience, and you might just bring something we are looking for to our organisation!
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📌 Senior Manager, Digital Experience (City of Sydney)
🏢 Mable
📍 City of Sydney