Are you a highly experienced pensions professional with a passion for technical excellence and continuous improvement? We're working with a leading professional services organisation to recruit an

Administration Technical Lead to join their established team in Perth.

This is a fantastic opportunity to take on a senior, specialist role where you'll drive technical standards, improve processes, and support team development within a dynamic pensions workplace.

The Role

Reporting to the Service Delivery Manager, you will act as the technical expert across the administration team. You'll play a key role in enhancing knowledge, driving best practice, and ensuring compliance with regulatory standards.

This position combines technical leadership, training delivery, process improvement, and hands‑on support for complex cases and client projects.

What's in it for you?

- Private medical and dental cover
- Life assurance, critical illness cover, personal accident insurance, will writing service and mortgage support
- Cycle to Work scheme & gym membership
- Access to a wide range of retail, restaurant and travel discounts, including cashback and e‑vouchers
- Holiday trading and flexible bank holidays
- Free parking
- Funded studies and further development
- 25 days annual leave with a buy/sell option

Key Responsibilities

- Act as the primary technical reference point for complex pension administration queries
- Deliver and support structured technical training across the team
- Keep up to date with legislative and industry developments, sharing insights with colleagues
- Review team processes and implement efficiencies and best practices
- Audit scheme documentation and standardise procedures where possible
- Support complex case handling and new process implementationsLead internal audits on calculations, letters,



and workflows to ensure accuracy and compliance
- Assist with project work and key client initiatives requiring advanced technical input
- Monitor areas of risk (e.g. complaints, errors) and implement improvements
- Collaborate with management to identify performance gaps and develop action plans

About You

- Extensive experience in pensions administration, particularly Defined Benefit (DB) schemes
- Strong working knowledge of pensions legislation and regulatory frameworks
- Proven experience supporting or leading teams in a technical or supervisory capacity
- Ability to coach, mentor and influence others to improve performance and knowledge
- Strong analytical and problem‑solving skills with a high level of attention to detail
- Excellent communication and interpersonal skills, with a client‑focused approach
- Highly organised, able to manage competing priorities and meet deadlines
- Proactive mindset with a focus on continuous improvement and innovation
- Strong IT skills, including Microsoft Office applications
- Experience within a third‑party pensions administration environment
- Previous involvement in delivering training or presentations
- Exposure to complex client projects or scheme implementations

Qualifications

- GCSE Maths & English (or equivalent) at Grade B/6 or above
- Progress towards or completion of a professional pensions qualification (e.g. CPC, QPA, APMI) is highly desirable
- Equivalent experience will also be considered

If you're looking to take on a senior technical role within a forward‑thinking and supportive organisation, we'd love to hear from you.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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📌 Admin Technical Lead (Western Australia)
🏢 Allscreens Nationwide
📍 Western Australia