CPA Australia is seeking a Customer-facing Member Service Advisor (Inbound) to deliver personalised, high-quality service across member touchpoints. You will answer queries, resolve issues on first contact where possible, and log feedback to improve products and processes.
The role is full time on a fixed term contract until 26 February 2027, with hybrid work requiring two days in the office. You will collaborate with stakeholders, stay current with policies, and contribute to a positive,
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📌 Member Experience Advisor — Hybrid, Growth & Impact (Melbourne)
🏢 Cpa Australia
📍 Melbourne
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