Amazon’s eero team in Sydney is seeking a Network Support Specialist to deliver exceptional customer support for wireless networks powered by eero devices. This role focuses on Mandarin-speaking customers across APAC; bilingual English/Mandarin proficiency is required.
You’ll configure devices, troubleshoot complex network issues, and document resolutions while collaborating with CS Engineering teams for critical cases. The position offers growth into senior support or engineering paths.
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📌 Bilingual Network Support Specialist (Mandarin/English) (City of Sydney)
🏢 Amazon
📍 City of Sydney
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