Senior Financial Hardship Consultant: Impact & Coaching (Melbourne)

Senior Financial Hardship Consultant: Impact & Coaching (Melbourne)

22 Aug
|
Angle Auto Finance
|
Melbourne

22 Aug

Angle Auto Finance

Melbourne

Angle Auto Finance is seeking a Senior Financial Hardship Consultant to support customers experiencing financial hardship, while coaching team members to improve consistency and outcomes. The role balances direct customer conversations (60%) with quality assurance, coaching and training (40%), ensuring compliance with policies and regulatory requirements.

You will work with financial counsellors, manage cases, and contribute to continuous improvement through QA reviews and structured coaching

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📌 Senior Financial Hardship Consultant: Impact & Coaching (Melbourne)
🏢 Angle Auto Finance
📍 Melbourne

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