Senior Desktop Support Lead — Windows & (Brisbane City)

Senior Desktop Support Lead — Windows & (Brisbane City)

22 Aug
|
Department of Customer Services, Open Data and Small and Family Business
|
Brisbane City

22 Aug

Department of Customer Services, Open Data and Small and Family Business

Brisbane City

Department of Customer Services, Open Data and Small and Family Business in Brisbane is seeking a Senior Desktop Support Officer to deliver end-user and device support across Windows, Office 365 and Intune. You will resolve incidents, manage escalations in ServiceNow, and mentor junior staff in line with ITIL practices.

In this hands-on leadership role you will drive service improvements, work with the Service Centre and Microsoft Support Services, and ensure governance and change processes are

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📌 Senior Desktop Support Lead — Windows & (Brisbane City)
🏢 Department of Customer Services, Open Data and Small and Family Business
📍 Brisbane City

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