Senior Contact Centre Engineer - UC & CC Tech Specialist (City of Sydney)

Senior Contact Centre Engineer - UC & CC Tech Specialist (City of Sydney)

22 Aug
|
Green Light Worldwide
|
City of Sydney

22 Aug

Green Light Worldwide

City of Sydney

Green Light Worldwide is seeking a skilled Contact Centre Engineer to provide hands-on technical support for contact centre platforms at our Sydney offices. The role requires solid UC/CC expertise and incident-management experience.

You will work with internal and vendor teams to resolve platform defects, execute MACs during maintenance windows, and maintain docs for audit/compliance. 5+ years in similar roles and experience with Cisco Webex, NICE, Genesys Cloud, Amazon Connect, and ITSM tools

#J-18808-Ljbffr

📌 Senior Contact Centre Engineer - UC & CC Tech Specialist (City of Sydney)
🏢 Green Light Worldwide
📍 City of Sydney

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