We’re looking for a reliable, organised and personable Administration & Customer Support person to join our growing team at Clean Energy Providers.
This is a part-time role of approximately 25 hours per week, ideally working 9am–2pm, Monday to Friday. This is an on-site role, working from our office in Nerang.
There is also potential for additional hours during busier periods.
The role
Your responsibilities will include:
- Answering incoming phone calls and assisting customers
- Taking and logging customer enquiries
- Following up new leads and booking appointments with electricians
- Pre-sales and post-sales customer follow-up
- Communicating with customers, electricians, installers and suppliers
- Lodging Energex, Ergon, Essential Energy and other electrical/compliance paperwork
- Assisting with scheduling and job administration
- Adding jobs to the calendar and confirming installation appointments
- Processing and updating customer and job information
- Data entry and maintaining accurate records
- Social media scheduling
- Filing, scanning and document management
- General clerical and administrative duties
- Assisting the team with day-to-day tasks
About you
We’re looking for someone who is:
- Highly organised and able to stay on top of multiple tasks
- Reliable and able to work independently
- Confident communicating with customers over the phone, email and text
- Friendly, professional and comfortable following up customers and leads
- Reliable and able to work independently when working from home
- Tech-savvy and comfortable learning current systems
- Detail-oriented, particularly when dealing with paperwork and customer information
- Ideally experienced in administration, customer service, sales support or a similar role
Solar/renewable energy experience is a bonus, but not essential. Full training will be provided on our processes and industry requirements.
The details
Part-time: Approximately 25 hours per week
Hours: Generally 9am–2pm, Monday–Friday (some flexibility available)
Location: On-site working from our Nerang office
Pay: $30–$35 per hour, depending on experience
Additional hours: Potentially available during busy periods
If you’re looking for a flexible, school-hours role and enjoy keeping things organised, communicating with customers and being part of a busy team, we’d love to hear from you.
Apply by sending your resume and a short introduction telling us a little about yourself and your experience.
📌 Administration & Customer Support | PART-TIME (Surfers Paradise)
🏢 Clean Energy Providers
📍 Surfers Paradise
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