Australian Military Bank in Australia is seeking a Senior Member Service Agent to manage complex member enquiries across phone, email, web forms and chat, delivering first-contact solutions and guiding customers to banking products and digital services.
You will support the Head of Member Inbound Fulfilment, coordinate workflows, assist with escalations, coaching and compliance, and contribute to service excellence while maintaining accurate records and promoting member retention.
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📌 Senior Member Service & Banking Support Lead (City of Sydney)
🏢 Soldier On
📍 City of Sydney
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